Dell Services Delivers Comprehensive Suite of Oracle Capabilities To Help Drive Complexity and Cost out of IT Infrastructure
SAN FRANCISCO, Sept. 20, 2010 – Dell Services today announced an expanded portfolio of services designed to provide end-to-end services to Oracle users, spanning business strategy, design, implementation, maintenance and outsourcing offerings. Introduced today at Oracle OpenWorld, the enhanced Dell Services Oracle Practice helps customers drive cost and complexity out of their IT infrastructure.
Dell Services’ Oracle practice includes approximately 1,100 professionals and a network of Oracle-specific centers in Brazil, China, India, Mexico and the United States. Working with a wide-range of Oracle technologies, Dell Services offers support for Oracle PeopleSoft®, JD Edwards® and Hyperion applications, as well as Oracle E-Business Suite, Oracle Business Intelligence Enterprise Edition, Oracle Billing and Revenue Management, and Siebel customer relationship management applications. In addition, Dell Services works with Oracle Fusion middleware and service-oriented architecture products, as well as many of Oracle’s industry-specific offerings.
The formation of the Dell Services Oracle practice builds upon and extends a long history of collaboration between Dell and Oracle. Dell has a robust range of services based on running Oracle database and middleware software on Dell servers and storage. As one of the largest providers of Oracle database solutions among Oracle partners, Dell is also a leading reseller of Oracle products across their entire product range. Dell Services brings complementary strengths to the Oracle practice, offering a history of consulting experience focused on Oracle applications since 1995.
Dell is a Specialized Oracle Platinum Partner, the highest partner relationship recognized by Oracle, and holds a distinction for its Database Specialization within the Oracle PartnerNetwork (OPN). The OPN Specialized status recognizes Dell for its proven capabilities and expertise in leading Oracle IT solutions.
Helping companies maximize the benefits of Oracle technologies, Dell Services provides consulting services that identify opportunities for business transformation and process improvement. Additionally, Dell Services capabilities encompass strategy, business process reengineering, application configuration and customization, organizational change management, testing and maintenance services. Dell Services recently completed a large-scale implementation of JD Edwards for a global pharmaceutical manufacturer, resulting in operational benefits including sustained high-capacity utilization rates, enhanced data capture timeliness and accuracy, and improved product costing and manufacturing accounting data.
Optimized Business Intelligence services from Dell Services integrate key financial, management and operational analytics throughout organizations, providing knowledge that supports sound decision making. Dell Services helps organizations not only review past performance and trends but also provides predictive analytics to help businesses increase market penetration, drive profitability, create awareness and stay competitive in today’s market.
Dell Services also helps companies simplify data center operations with assessment, design and implementation services that focus on Oracle Database, including Real Application Clusters, in a standards-based x86 environment. These services are designed to enhance data availability while lowering the total cost of ownership.
“Dell and Oracle have a mutual and long-standing commitment to develop information technology that helps customers increase their success while reducing their costs. Enhancing the Dell Services Oracle Practice significantly strengthens our collaboration with Oracle with the introduction of a full suite of services that spans the range of Oracle technologies.” – Peter Altabef, president, Dell Services.
“Our collaboration with Dell spans many years of innovation. The addition of Dell’s OPN Platinum membership and the new Dell Services Oracle Practice provides our joint customers the added benefit that Dell has the Oracle expertise available to help simplify the entire IT experience by bringing software, hardware and services together to offer a complete solution.” – Judson Althoff, senior vice president, Oracle Worldwide Alliances & Channels and Embedded Sales.