HP Helps Telecoms Provide Cloud-based Mobile Device Management for Business Customers

September 19, 2010 by | Comments

PALO ALTO, Calif., Sept. 20, 2010

HP today announced a solution that helps wireless and broadband companies generate new revenue by providing midsize business customers with cloud-based mobile device management services.

WithHP Cloud Services Enablement for Device Management as a Service (HP CSE for DMaaS), communications service providers (CSPs) can help businesses solve a costly and burdensome problem: managing employee smartphones, notebooks and other mobile devices. As work moves outside the office, businesses must support a wide array of mobile devices, networks, operating systems and applications.

With HP CSE for DMaaS, CSPs can provide businesses with an efficient, flexible, services-on-demand solution. Through a secure, customizable web portal, IT staff can manage mobile devices and PCs through the cloud. Using over-the-air technology they can configure devices, distribute applications, diagnose problems, enforce security policies and protect data with full back-up and restore capability.

The benefits for businesses are: reduced cost, complexity and risk; access to state-of-the-art mobile device management technology; reduced capital investment; and the ability to extend high-value productivity applications to mobile workers.

“Employees are taking their work on the road, and companies must evolve more efficient ways to extend full support for these employees and their devices,” said Stacy Crook, senior research analyst, IDC. ”Telecom companies will value a solution that provides both the opportunity to provide business customers with cost-effective mobile device management services over the cloud – and the impetus to kickstart a new high-growth business.”

“As mobile device management becomes more complex and costly, companies need help from a trusted provider,” said Tim Marsden, director, Communications and Media Solutions, HP. “CSPs can become that provider. With the HP solution, they can leverage the advantages of the cloud, efficiently manage a company’s mobile devices and, ultimately, build a new business for themselves.”

HP CSE for DMaaS is the third offering in the HP portfolio, following previous announcements ofcommunications as a service andinfrastructure as a service.

HP CSE for DMaaS includes best-in-class partners

The foundation of the HP solution is theHP Aggregation Platform for SaaS, which acts as a mediation layer between the HP Mobile Device Management solution (HP MDM), the CSP’s operations and business support systems (OSS and BSS), and the business customer’s environment.

The HP software platform streamlines operations for both the CSP and its business customer by automating key processes that support mobile device management, such as integrating and managing third-party SaaS services, defining and exposing product offers to customers through the CSP’s portal, and managing operations, billing and settlement functions.

The core of the HP MDM solution is provided by HP partner, Mformation Technologies Inc., a leader in the segment. Mformation provides MDM software to more than 40 of the world’s largest CSPs, and HP and Mformation have cooperated on numerous MDM deployments.

“Device management as a service is an idea whose time has come, and CSPs are uniquely positioned to be the trusted provider to businesses,” said Rob Dalgety, global marketing director, Mformation Technologies. “HP CSE for DMaaS tightly integrates the Mformation software to create a comprehensive device management solution ready for use by the enterprise.”

To enable CSPs to provide businesses a choice of back-up and restore capabilities, HP has integrated the HP Aggregation Platform for SaaS with the proven solutions of three different partners: Sweden-based Storegate AB, U.S.-basedSoonr Inc., andO3SIS, a Gemalto company based in Germany.

To accelerate CSP deployment of the solution, HP provides complete consulting and integration services.

More information about the HP Cloud Services Enablement portfolio for CSPs and HP CSE for DMaaS is available at hp.com/go/CSE4CSP.

–(Hewlett-Packard News Releases)–

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