Is EuroDNS scam?

Beware!

It was the time I was looking for a .ch (Swiss) domain registration and after a quick search my flight landed onto the EuroDNS (www.eurodns.com) airport.

I still had in my mind those banners seen many times while surfing the Internet, so I thought “Oh, those guys again…. Well it must be something reliable”… Advertising pays!

As in the past I did use many other registration services without any problem and while performing the registration had my stomach groaning for lunch, quickly I’ve typed the domain to be registered along with my personal identification data and, of course, credit card details.

Once done, an email was dispatched to me, explaining that no guarantee on the domain registration was given. EuroDNS would have to wait the outcome of the local registration service…. WHAT???

The day after the bad notice: the requested domain could not be registered!!
Why didn’t they check online for domain availability? Every serious registration service out there has a realtime tool that checks if a requested domain is available and/or rule-compliant….

Finally, my complain got an answer from EuroDNS support: I could apply for a refund.

Well, then! I’ve logged onto my account on EuroDNS and did request a refund.
Immediately I’ve received an email from EuroDNS explaining I had to wait 30 days for the refund and, worst of all, with a 11$ fee.

Congrats guys! That’s how to make money easy!

I’m not sure if what happened can be considered as a fraud, but what I know is that I will never advise anyone to use EuroDNS.

Post Update

Dunno if the guys @ EurdoDNS have been reading this article, but I have been entitled for a complete refund! this is the message I have received:

Dear Customer,

you have been refunded the amount of xxxxx by credit card.
No refund charge has been applied.
A total amount of xxxxx has been debited from your EuroDNS credit account.

Is this a blogging miracle?